For all and everyone
Being part of the County Council of Blekinge, the public transport provider “Blekingetrafiken” were in 2019 presented with a challenge similar to that of many organizations within state or municipality in Sweden – the revised legislation around accessibility for digital services.
Being part of the County Council of Blekinge, the public transport provider “Blekingetrafiken” were in 2019 presented with a challenge similar to that of many organizations within state or municipality in Sweden – the revised legislation around accessibility for digital services. With a website from 2014 where accessibility was good but not as prioritized, a significant push was necessary. This revision had to include structure, design and code – but also rewriting and producing a lot of content.
Milou had the responsibility to deliver information architecture, user flows, interaction design, graphic design and technical development – all the time working closely with the people at Blekingetrafiken.
WHAT WE DID
Analysis and Strategy
System development and integration
Quality assurance and testing
Aug 2019 – Nov 2019
The project had a tight delivery time over four months – something that required a smart and streamlined interaction between Milou and Blekingetrafiken. Using an agile methodology with daily check-ins, backlog grooming for prioritization, sprint planning, rapid prototyping and pivoting when needed – with developers involved very early to validate the technical feasibility of the user experience.
As a team together with our client, we also managed to handle some, for the project, quite substantial challenges. One of these being that Blekingetrafiken’s new ticket solution was due in December 2019 – something that led to a very tight delivery schedule. And as the new ticket solution wasn’t delivered and available until very late in the project, integration could not be done and tested as early on as would have been preferred. Upon release of this, the new website, integration had to be done with both the old and new ticket solution – something that proved a challenge for user interaction and communication.
Blekingetrafiken’s new web presence was delivered in November 2019 after an intense four-month project period. Work with maintenance and further improvements started immediately where the focus in 2020 is to optimize the user experience, conversion rates and user satisfaction.
The delivery contained:
Älska VårBlekinge Arkipelag / ARK56
Expo KarlskronaKarlskrona Kommun
El, grön el, från väldigt nära digAffärsverken
Våga förändraKarlskrona Kommun
Älska HöstBlekinge Arkipelag / ARK56
Brand identity & WebsiteRäntemåla Gård
Are you financing your child's drug abuse?Karlskrona Kommun
Strategy, Branding & CommunicationMiljödata
A brand new accessible websiteBlekingetrafiken
An American-inspired restaurant brandStars and Stripes
Putting safety firstMCT Brattberg
Mathantverk i BlekingeLänsstyrelsen Blekinge
Regional BostadsmarknadsanalysLänsstyrelsen Blekinge
Ett moln för EuropaCity Network
Self service applicationAffärsverken
Giving BackStars and Stripes
Business BlekingeRegion Blekinge
Års- & HållbarhetsrapportAffärsverken
Move Home, Bygg OnlineMove Home / Trivselhus
Global by demand – Swedish by designCompuverde